{"id":384,"date":"2023-10-30T20:10:36","date_gmt":"2023-10-30T18:10:36","guid":{"rendered":"https:\/\/belgianwinchshop.be\/?page_id=384"},"modified":"2026-03-07T18:31:30","modified_gmt":"2026-03-07T17:31:30","slug":"faq","status":"publish","type":"page","link":"https:\/\/belgianwinchshop.be\/fr\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"384\" class=\"elementor elementor-384\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a5a8fb7 e-flex e-con-boxed e-con e-parent\" data-id=\"a5a8fb7\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1a3a826 elementor-widget elementor-widget-heading\" data-id=\"1a3a826\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">FAQ<\/h1>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-29bba7a e-flex e-con-boxed e-con e-parent\" data-id=\"29bba7a\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2acc2c3 elementor-widget elementor-widget-heading\" data-id=\"2acc2c3\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Livraison<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e27b1bb elementor-widget elementor-widget-text-editor\" data-id=\"e27b1bb\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul><li><strong>Puis-je profiter de la livraison gratuite ?<\/strong><br \/>Malheureusement, rien n'est gratuit. Nous avons choisi de maintenir nos prix bas, avec des marges qui ne nous permettent pas d'exp\u00e9dier les articles \u00ab gratuitement \u00bb. Pour l'exp\u00e9dition, nous facturons des prix honn\u00eates qui couvrent les frais d'emballage, de livraison et d'exp\u00e9dition.<\/li><li><strong>Comment exp\u00e9diez-vous les treuils ?<\/strong><br \/>Voor de verzending werken we samen met BPost en DPD. Het maximale verzendgewicht bedraagt 30 kg. Het kan dus zijn dat we hierdoor enkele onderdelen van de winch in een apart colli versturen.<\/li><li><strong>Puis-je \u00e9galement r\u00e9cup\u00e9rer le treuil ?<\/strong><br \/>Oui, c'est possible dans notre entrep\u00f4t \u00e0 Nieuport, \u00e0 seulement 3 minutes de l'E40.<\/li><\/ul>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6541f4d elementor-widget elementor-widget-heading\" data-id=\"6541f4d\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Payment<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8facb83 elementor-widget elementor-widget-text-editor\" data-id=\"8facb83\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul><li><strong>Comment puis-je payer en ligne ?<\/strong><br \/>De betaling online kan gebeuren met Bancontact of Overschrijving. Hiervoor werken we samen met onze betaalpartner Mollie.<\/li><li><strong>Puis-je \u00e9galement payer les treuils sur place ?<\/strong><br \/>Bij afhaling kunnen de winchen ook contant of via Payconiq betaald worden.<\/li><\/ul>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-16f2121 elementor-widget elementor-widget-heading\" data-id=\"16f2121\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Garantie<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cedd57d elementor-widget elementor-widget-text-editor\" data-id=\"cedd57d\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul><li><strong>J'ai une garantie sur mes achats ?<\/strong><br \/>Tous les produits sont soumis \u00e0 la p\u00e9riode de garantie et aux conditions g\u00e9n\u00e9rales (de Warrior).<\/li><\/ul><p><object id=\"__symantecMPKIClientMessenger\" style=\"display: none;\" width=\"300\" height=\"150\" data-supports-flavor-configuration=\"true\" data-extension-version=\"1.2.0.158\"><\/object><span id=\"__symantecMPKIClientDetector\" style=\"display: none;\">__PRESENT<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-813e6db elementor-widget elementor-widget-heading\" data-id=\"813e6db\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Technique<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a9939ca elementor-widget elementor-widget-text-editor\" data-id=\"a9939ca\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul><li><strong>Quel treuil choisir ?<\/strong><br \/>Pour un conseil personnalis\u00e9, vous pouvez toujours nous contacter par t\u00e9l\u00e9phone (0475\/45.35.23) ou par e-mail (frank.legein@skynet.be). Nous nous ferons un plaisir de vous aider.<\/li><li><strong>Mon treuil ne fonctionne plus ?<\/strong><br \/>Un probl\u00e8me courant est le mauvais contact avec la batterie. Avant de nous contacter, v\u00e9rifiez d'abord les bornes de la batterie et les contacts.<\/li><li><strong>Ma t\u00e9l\u00e9commande ne fonctionne pas, pour une premi\u00e8re utilisation ?<br \/><\/strong>Il arrive parfois que la t\u00e9l\u00e9commande doive encore \u00eatre connect\u00e9e au treuil. Nous vous renvoyons \u00e0 la vid\u00e9o suivante de Warrior pour les \u00e9tapes \u00e0 suivre: <span style=\"text-decoration: underline;\"><a href=\"https:\/\/www.youtube.com\/watch?v=3JMTqLN555A\">Warrior EWX124 Wireless Remote Pairing (youtube.com)<\/a><\/span><\/li><\/ul><p><object id=\"__symantecMPKIClientMessenger\" style=\"display: none;\" data-supports-flavor-configuration=\"true\" data-extension-version=\"1.2.0.158\"><\/object><span id=\"__symantecMPKIClientDetector\" style=\"display: none;\">__PRESENT<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>FAQ Levering Kan ik gratis verzending krijgen?Helaas is niets gratis. Wij kiezen ervoor om onze prijzen laag te houden met marges die niet toelaten om de artikelen &#8220;gratis&#8221; te versturen. Voor de verzending rekenen wij eerlijke prijzen aan die de kosten van verpakken, afgifte en verzenden drukken. Hoe verzenden jullie de winchen?Voor de verzending werken [&hellip;]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"iawp_total_views":73,"footnotes":""},"class_list":["post-384","page","type-page","status-publish","hentry"],"blocksy_meta":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.8 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>FAQ - Belgian Winch Shop<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/belgianwinchshop.be\/fr\/faq\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQ - Belgian Winch Shop\" \/>\n<meta property=\"og:description\" content=\"FAQ Levering Kan ik gratis verzending krijgen?Helaas is niets gratis. 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